Terms of Service
UsefulAI by Phenomenon Labs, Inc.
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Phenomenon Labs, Inc. ("Company," "we," "our," or "us") regarding your use of the UsefulAI platform and related services (the "Service").
By accessing, registering for, or using UsefulAI, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not use our Service.
We may modify these Terms at any time by providing notice as described in Section 12.8. Your continued use of the Service after such notice constitutes acceptance of the modified Terms.
2. Service Description
2.1 Overview
UsefulAI provides specialized AI tools ("AI Specialists") that integrate with existing AI assistants such as Claude, ChatGPT, and Microsoft Copilot. Our Service enables you to:
- Deploy AI Specialists that enhance your AI assistant capabilities
- Connect and integrate with third-party services and data sources
- Automate data analysis, reporting, and workflow tasks
- Access professional mentoring and development tools through AI
2.2 Service Components
- AI Specialist Deployment: Creation and management of MCP (Model Context Protocol) servers
- Integration Hub: Secure OAuth connections to third-party services
- Usage Analytics: Monitoring and reporting of Service usage
- Customer Support: Technical assistance and account management
2.3 Service Evolution
We continuously develop and improve our Service. We may add, modify, or discontinue features with reasonable notice. We are not obligated to provide any specific features or maintain backward compatibility indefinitely.
3. User Accounts and Registration
3.1 Account Creation
To use UsefulAI, you must create an account by providing accurate, current, and complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Immediately notifying us of any unauthorized use of your account
- Keeping your account information current and accurate
3.2 Account Requirements
- You must be at least 18 years old or the age of majority in your jurisdiction
- You must provide a valid email address
- You must not have been previously banned from the Service
- You must comply with all applicable laws and regulations
3.3 Business Accounts
If you register an account on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
4. Subscription and Billing
4.1 Subscription Plans
UsefulAI offers multiple subscription tiers with different features and usage limits:
- Starter Plan: $9.99/month with basic features and limited usage
- Individual Plan: $19.99/month with enhanced features and increased usage
- Professional Plan: $29.99/month with full features and highest usage limits
4.2 Trial Periods
New users may be eligible for a 3-day trial period. Trial terms and availability may vary and are subject to change. Trial periods are limited to one per user and may require valid payment information.
4.3 Billing and Payment
- Subscription fees are charged monthly or annually in advance
- All fees are non-refundable unless otherwise specified
- You authorize us to charge your payment method for all applicable fees
- Failed payments may result in service suspension or termination
4.4 Usage-Based Charges
If you exceed your plan's usage limits, additional charges may apply at $0.15 per interaction over your monthly allowance. Such charges will be added to your next billing cycle.
4.5 Price Changes
We may change subscription prices with 30 days' notice. Price changes will not affect your current billing cycle but will apply to subsequent renewals unless you cancel your subscription.
4.6 Taxes
You are responsible for all applicable taxes, duties, and governmental fees. We may add applicable taxes to your bill where required by law.
5. Acceptable Use Policy
5.1 Permitted Uses
You may use UsefulAI for legitimate business, professional, and personal purposes consistent with these Terms and applicable laws.
5.2 Prohibited Uses
You may not use UsefulAI to:
- Violate any laws, regulations, or third-party rights
- Generate, distribute, or facilitate illegal, harmful, or offensive content
- Attempt to reverse engineer, decompile, or access unauthorized parts of the Service
- Interfere with or disrupt the Service or connected networks
- Use the Service to compete with or harm our business
- Share access credentials or allow unauthorized account access
- Exceed usage limits or attempt to circumvent service restrictions
- Use the Service for cryptocurrency mining or similar resource-intensive activities
5.3 Content Responsibility
You are solely responsible for all data, content, and instructions you provide to or through the Service. We do not monitor, review, or control user content but reserve the right to remove content that violates these Terms.
5.4 Compliance with Third-Party Terms
When using third-party integrations, you must comply with the terms of service and acceptable use policies of those services (Google, Microsoft, Salesforce, etc.).
6. Intellectual Property
6.1 Our Rights
UsefulAI, including all software, text, images, trademarks, and other content, is owned by Phenomenon Labs, Inc. and protected by intellectual property laws. We retain all rights not expressly granted to you.
6.2 License to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use UsefulAI for your personal or business purposes. This license does not include the right to:
- Resell, redistribute, or sublicense the Service
- Modify, adapt, or create derivative works
- Access source code or proprietary methods
- Remove or modify intellectual property notices
6.3 Your Content
You retain ownership of content you upload or create using the Service. However, you grant us a limited license to use, process, and transmit your content as necessary to provide the Service.
6.4 Feedback
Any feedback, suggestions, or ideas you provide about UsefulAI may be used by us without compensation or attribution.
6.5 DMCA Policy
We respect intellectual property rights. If you believe content on our Service infringes your copyright, please contact us at legal@usefulai.ai with the required DMCA notice information.
7. Third-Party Integrations
7.1 Integration Services
UsefulAI integrates with third-party services including but not limited to Google Workspace, Microsoft 365, Salesforce, and various AI platforms. These integrations are subject to the terms and availability of the respective third-party providers.
7.2 OAuth Authorization
When you connect third-party services, you authorize us to access specific data and functionality as described during the OAuth authorization process. You may revoke these authorizations at any time through your account settings or the third-party service.
7.3 Third-Party Terms
Your use of integrated third-party services is governed by their respective terms of service. We are not responsible for third-party service availability, functionality, or compliance with their terms.
7.4 Integration Limitations
- We cannot guarantee continuous availability of third-party integrations
- Third-party service changes may affect integration functionality
- We may discontinue integrations with reasonable notice
- Integration performance may depend on third-party service performance
8. Data and Privacy
8.1 Data Handling
Our collection, use, and protection of your data is governed by our Privacy Policy. By using the Service, you agree to our data practices as described in the Privacy Policy.
8.2 Data Security
While we implement reasonable security measures, you acknowledge that no system is completely secure. You are responsible for maintaining the security of your account credentials and any data you provide.
8.3 Data Processing
By using AI Specialists, you understand that your data may be processed by artificial intelligence systems to provide the requested services. This processing occurs according to your instructions and our Privacy Policy.
8.4 Data Portability
You may export your data from UsefulAI in machine-readable formats through your account dashboard or by contacting support.
9. Service Availability and Support
9.1 Service Level
We strive to maintain high service availability but do not guarantee uninterrupted service. Planned maintenance will be announced in advance when possible.
9.2 Support
Support is provided according to your subscription level:
- Starter: Community support and documentation
- Individual: Email support with standard response times
- Professional: Priority email support with faster response times
9.3 Service Modifications
We may modify, suspend, or discontinue any aspect of the Service with reasonable notice. We will not be liable for any modification, suspension, or discontinuation of the Service.
10. Limitation of Liability
10.1 Disclaimer of Warranties
10.2 Limitation of Damages
10.3 Liability Cap
10.4 AI-Generated Content
You acknowledge that AI Specialists may generate incorrect, inappropriate, or unreliable output. We are not responsible for the accuracy, completeness, or appropriateness of AI-generated content.
11. Termination
11.1 Termination by You
You may terminate your account at any time through your account settings or by contacting support. Termination will be effective at the end of your current billing period.
11.2 Termination by Us
We may terminate or suspend your account immediately if you:
- Violate these Terms or our Acceptable Use Policy
- Fail to pay applicable fees
- Engage in fraudulent or illegal activities
- Pose a security risk to the Service or other users
11.3 Effect of Termination
Upon termination:
- Your access to the Service will cease immediately
- All AI Specialist deployments will be deactivated
- Third-party integration tokens will be revoked
- Data deletion will proceed according to our Privacy Policy
- You remain liable for all charges incurred before termination
11.4 Survival
Sections relating to payment obligations, intellectual property, limitation of liability, and dispute resolution will survive termination of these Terms.
12. General Provisions
12.1 Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
12.2 Dispute Resolution
Any disputes arising from these Terms or the Service will be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be conducted in English in Delaware, United States.
12.3 Class Action Waiver
You waive any right to participate in class action lawsuits or class-wide arbitration against us.
12.4 Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
12.5 Assignment
We may assign these Terms without your consent. You may not assign your rights or obligations under these Terms without our written consent.
12.6 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.
12.7 Force Majeure
We will not be liable for any failure to perform our obligations due to causes beyond our reasonable control, including natural disasters, war, terrorism, or government actions.
12.8 Changes to Terms
We may modify these Terms by providing 30 days' notice via email or through the Service. Material changes will be clearly identified. Your continued use after the effective date constitutes acceptance of the modified Terms.
12.9 Contact Information
For questions about these Terms, contact us:
Phenomenon Labs, Inc.
Email: support@usefulai.ai
Mail: Phenomenon Labs Inc.
1449 S Michigan Ave STE 13239
Chicago, IL 60605