From GitHub Stars to Commercial Success: Building UsefulAI

Jack Thompson
Jack Thompson
Founder, UsefulAI • Published July 22, 2025
The journey from open source passion project to commercial AI automation platform—and the lessons learned along the way.

After working with dozens of boutique consulting firms and PE companies, I realized there was a fundamental gap: LLMs aren't useful without agentic workflows. Traditional AI can't take action, making it more of a toy than a tool. That's why I built UsefulAI - to make AI actually useful through true agentic automation. This insight sparked the journey that would become UsefulAI.

The Open Source Foundation

It started with the MCP-Tool-Kit—foundational infrastructure for MCP-enabled applications. The response from the developer community was immediate and encouraging. Within weeks of the initial release, we saw contributions from developers across the globe, each building on the foundation to solve their own automation challenges.

🔗 Open Source Foundation

The MCP-Tool-Kit remains open source and continues to power the core of UsefulAI's infrastructure. → View the repository on GitHub

Contributors welcome! The open source community built the foundation, and we're committed to keeping it accessible.

Seeing other developers build on the foundation validated that we were solving a real problem. But more importantly, it revealed the gap between what developers could build and what end-users actually needed. The technical capability existed, but the user experience was still far too complex for non-technical professionals.

Real-World Validation

The Private Equity Breakthrough

The real validation came from my consulting work. Working with private equity firms on IT due diligence, I developed AI automation that reduced deliverable cycles from 1-2 months to 1-2 weeks. That's when I knew this needed to become more than just open source.

📊 Results That Matter

  • 75% faster deliverables: 6 weeks → 10 days
  • Enterprise clients: Fortune 500 validation
  • Proven ROI: Measurable business impact

The User Experience Gap

The breakthrough moment came during a particularly complex due diligence project. Instead of the usual 6-week timeline, we delivered comprehensive technical assessments in just 10 days. The client was amazed, but what struck me was how much manual work was still involved in setting up and configuring the AI systems.

"I realized that the technology was ready, but the user experience wasn't. We needed to bridge that gap between what AI could do and what users could actually accomplish with it."

The Commercial Evolution

From Open Source to Enterprise

UsefulAI represents everything I learned from 8+ years of implementing AI solutions for companies like Medline, Southern California Edison, and Boston Scientific. It's not just about the technology—it's about creating an experience that actually works for end users.

The transition from open source to commercial wasn't about abandoning the community. It was about taking the core insights and making them accessible to people who don't have engineering teams or technical backgrounds. We kept the MCP-Tool-Kit open source while building a commercial layer that handles all the complexity.

Core Design Principles

🎯 Three Pillars of UsefulAI

1
Stateful Memory

Unlike traditional AI assistants that forget everything after each conversation, UsefulAI remembers context, preferences, and ongoing projects.

2
Zero-Setup Experience

No API keys, no technical configuration, no training required. It should work immediately.

3
Enterprise-Grade Security

Built with compliance in mind from day one, not as an afterthought.

What's Next

We're currently in beta with our core modules: Consulting Frameworks, Enhanced File Management, Microsoft Integration, and Temporal Research. Each module addresses real pain points I encountered in my consulting work.

But this is just the beginning. The vision is to create an AI automation platform that gives smaller firms the same productivity advantages that only the biggest consulting firms could afford before. The goal isn't to compete with McKinsey or BCG. It's to give smaller firms the tools to compete with them.

Lessons for Other Founders

If you're considering making the jump from open source to commercial, here's what I've learned:

The Road Ahead

As I write this, we're preparing for our public launch. The early feedback has been incredibly positive, with beta users reporting 50-60% time savings on routine tasks. But more importantly, they're using AI to tackle problems they never thought possible before.

The future of AI isn't just about better models or faster inference. It's about creating systems that understand context, maintain state, and can actually accomplish real-world tasks. That's the future we're building at UsefulAI.

Ready to Experience the Difference?

See how UsefulAI transforms AI assistants from chatbots into productivity powerhouses with stateful memory.

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